The Inventory Control Officer (ICO) is responsible for ensuring 100% stock accuracy, traceability, and documentation integrity for all frozen/chilled inventory inside the cold storage facility. The role safeguards temperature-controlled inventory, enforcing FIFO/FEFO, batch control, expiry management, and WMS-driven scanning processes.

The ICO ensures full compliance with:

• ISO 9001:2015 QMS
• HACCP / FSMS / GSDP / SSOP
• Chronos WMS accuracy
• NMIS,BPI, BFAR product documentation & traceability
• Customer contract requirements
• DENR & DOLE operational guidelines

DUTIES AND RESPONSIBILITIES:

Inventory Accuracy & Reconciliation

• Maintain real-time and accurate inventory records in Chronos WMS.
• Conduct cycle counts, blind counts, slot checks and wall-to-wall inventories.
• Investigate variances and implement Corrective & Preventive Actions (CAPA).
• Validate stock movement documents: MIC, COMI, GRN, pick tickets, returns.
• Ensure correct slotting, pallet IDs, batch, and expiry information.

FIFO/FEFO Compliance & Product Integrity

• Enforce proper picking sequence based on expiry and production dates.
• Monitor product condition: packaging integrity, labeling, pallet condition.
• Coordinate with QA for quality issues and stock segregation (hold/quarantine).
• Maintain traceability records for NMIS/BFAR inspections and customer audits.

Documentation & QMS Record Management

• Ensure accurate utilization of controlled forms: Stock Count Sheets, Hold/Disposition Forms, Variance Reports, Inventory Summary Sheets.
• Support internal/external audits by presenting updated inventory records.
• Maintain Inventory KPI dashboard & report discrepancies to Warehouse Manager.

System Stock Allocation & Order Fulfillment Control

• Manage system-driven stock allocation, ensuring WMS selects inventory based on: FEFO/FIFO, Batch & expiry rules, Storage zone requirements (chiller vs. freezer), Weight and truck load optimization
• Validate pallet availability and inventory staging plans before picking tasks are released.
• Monitor allocation exceptions, such as: Discrepancies in reserved vs. available inventory, Product under QA hold or quarantine, and Damaged packaging requiring segregation
• Re-allocate stocks when customer order changes occur (rush orders, rejects, urgency).
• Coordinate with Sales/Customer Service for allocation conflicts or insufficient inventory.

WMS Picking Traffic Control (Travel Path Optimization)

• Assign picking tasks strategically to optimize picker routes and minimize cold room exposure time.
• Prioritize tasks based on truck departure schedule and loading dock availability.
• Monitor real-time picking performance through WMS Task Dashboard and correct delays immediately.
• Validate and approve re-picks, replenishment triggers, and pick path deviations.
• Coordinate with Warehouse Operations Manager on: Picker manpower deployment, Congestion prevention in aisles, and Safe operation inside cold rooms
• Maintain traffic flow balance across all cold rooms to avoid productivity bottlenecks.
• Ensure correct staging and sequencing of orders for loading operations.

WMS Functionality, Governance & System Accuracy

• The Inventory Control Officer shall act as primary process owner for WMS accuracy within
  Operations:
• Ensure 100% WMS compliance for ALL inventory movements and scanning activities.
• Validate system task completion, accuracy of pallet ID creation, lot codes, expiry dates, and storage location data.
• Monitor real-time inventory dashboards and ensure zero pending tasks older than 24 hours.
• Conduct WMS operational audits and correct users not following scanning discipline.
• Perform root cause analysis of WMS discrepancies vs. physical inventory.
• Manage product master data requests and coordinate changes with IT/WMS Admin.
• Maintain Slotting Master List — ensuring the WMS location management reflects the physical racking.
• Conduct troubleshooting for: Incorrect scanning, Frozen tasks, Mapping errors, Duplicate pallet IDs, and Wrong lot or expiry encoding
• Serve as WMS Super User during new process rollouts, upgrades, and version enhancements.
• Lead user coaching/training on correct WMS usage for Warehouse Supervisors, Pickers, and Receiving staff.
• Ensure WMS data integrity always meets reporting requirements for Finance billing and QA traceability.
• Coordinate with IT to document and escalate system issues with vendors (Chrono).
• Lead pre- and post- implementation validation testing (UAT) for all workflow changes.

WMS Process Compliance & System Accuracy

• Validate scanning compliance in every movement: Receiving, Put-away, Picking, Offloading, Stock transfers, and Adjustments
• Coordinate with IT/WMS Admin for system issues, mapping errors, or data cleanup

Customer Service & Stakeholder Support

• Work with Customer Service on stock availability and order fulfillment accuracy.
• Support Finance for billing validation (pallet on-hand vs. billed pallets).
• Coordinate with Engineering for racks and storage-related issues affecting stock.

Safety, Food Safety & Warehouse Discipline

• Follow cold room safety protocols and PPE requirements.
• Ensure zero product contamination during inspections and counts.
• Participate in emergency drills and hazard reporting.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Industrial Engineering, Business, Supply Chain, or related course.
• 2–4 years inventory operations experience (preferably in cold storage, logistics, FMCG).
• Hands-on knowledge in WMS/ERP systems.
• Understanding of FIFO/FEFO, lot coding, MIC/COMI documentation.
• The incumbent will be assigned in Balagtas, Bulacan