There are six (6) areas covered by the Sales Executive(s), namely:
- Sales Achievement
- Customer Service and Development
- Vertical Distribution
- Horizontal Distribution
- Accounts Management
- Collections and Account Receivables
The role of Sales Executive(s) is primarily to act as a team player in achieving sales and revenue or volume targets through plans and strategies as defined by the company and the Sales and Marketing Team.
DUTIES & RESPONSIBILITIES:
Six (6) Areas of Focus:
- Sales Achievement – volume and value
- Ensure the attainment of assigned sales targets – for volume or sales and revenue.
- Provide insights on market opportunities available and trends to support the achievement of the company’s sales target in any possible changes in the market.
- Perform tasks related to placement of customer orders to the system used (ORACLE NetSuite) and may perform order fulfillment and invoicing if necessary
- Create Leads and Customer Records as needed
- Works well with the Sales Admin (Sales Coordinator) for the smooth delivery of customer orders
- Perform other tasks according to business goals and objectives.
Customer Service and Development
- Ensure all related concerns of the customers are addressed in a timely manner and must lead to customer satisfaction and loyalty.
- Support the growth of the customers’ business through continuous supply and highest quality of service possible.
- Coordinates and works together with Sales and Logistics Assistant to prepare and submit samples for customer approval.
- Perform other tasks according to business goals and objectives.
Vertical Distribution
- Make sure all opportunities with the customers are explored.
- Must work on achieving the highest level of efficiency on logistics and delivery costs.
- Perform other tasks according to business goals and objectives.
Horizontal Distribution
- Develop new accounts within the assigned territory.
- Identify most potential customers that would bring significant impact on achieving the agreed targets.
- Perform other tasks according to business goals and objectives.
Accounts Management and Trade Relationships
- Work towards long-term established business relationships with customers post-sale.
- Manages customers’ product needs – volume and supply – and aligns the needs with Inventory and Warehouse through the Sales and Logistics Assistant.
- Address all issues of the customers in a timely manner and provide resolutions and actions the fastest way possible.
- Perform other tasks according to business goals and objectives.
Collections and Account Receivables
- Ensure that accounts being covered conform to their approved credit limits and payment terms.
- Must provide immediate feedback on the financial status of accounts whenever needed.
- Conduct collections and remits all collections as provided on the Accounts Receivables guidelines.
- Works well with Finance and Admin for the efficient collection of receivables with customers
- Perform other tasks according to business goals and objectives.
MINIMUM QUALIFICATIONS
- Graduate of any Bachelor’s Degree of any business-related course
- At least 2 years of relevant work experience in sales operations or sales admin – in food industry (preferred industry or line of business but not required)
- Must be flexible in work locations or site assignments as required and according to business goals and objectives