The General Manager (GM) at ECC will oversee daily operations, ensuring efficiency, profitability, and alignment with the company’s strategic goals. The GM will collaborate with the President and with the Department Heads to drive operational excellence, enhance customer satisfaction, and optimize all Cold Storage Warehousing Functions.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Develop and implement budget plan preparation and operational strategies to increase efficiency and profitability.
- Oversee Sales, Engineering, Warehouse & Logistics, Compliance, Purchasing, Finance , HR and Admin departments, ensuring smooth and efficient operations.
- Collaborate with the management team to set performance goals and drive achievement across all departments.
- Monitor and manage the Cold Storage Warehousing financial performance, including budgets, expenses, and profitability targets.
- Ensure compliance with industry regulations and company policies.
- Foster a customer-centric culture, enhancing customer satisfaction and retention.
- Lead and mentor department managers/heads, providing guidance and support to improve performance and operational outcomes.
- Analyze and respond to market trends, adjusting operational strategies as necessary.
- Develop and maintain relationships with key stakeholders, including manufacturers, suppliers, regulators and customers.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Business Administration; Refrigeration, Electrical, Mechanical, or Civil Engineering, Supply Chain Management or a related field.
- A Master’s degree, especially an MBA or Management, is highly preferred.
- Minimum of 10 years of experience in the Cold Storage Warehouse industry, with at least 5 years in a senior operational leadership role.
- Proven track record of driving operational excellence and profitability in the Cold Storage Warehouse industry or similar environment.